Jiminny

Jiminny

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Jiminny | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

Quick links

Website URL
Report a Vulnerability

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gdpr
GDPR
ccpa
CCPA
swiss-us-dpf
Swiss-US DPF
uk-extension-to-eu-us-dpf
UK-US DPF
hipaa
HIPAA
eu-us-data-privacy
EU-US DPF

Our Philosophy

Our cybersecurity and data privacy programs are integral parts of our company's culture. Informed by industry standards, driven to enable company objectives and built to adapt as we grow, these programs reinforce our commitment to safeguard the data entrusted to us by our customers and partners.

To back up this commitment, we are launching the Jiminny Trust & Security Center to provide a high level of transparency to our customers and partners around security and compliance at Jiminny. In our data room, we have provided a range of documents that describe our program, policies, architecture and tests, to name a few. If you have further questions, please reach out.

James Graham

CTO

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Deletes customer data on request

Has an API available

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page

Has a privacy policy

Has an AI policy

Documents & Knowledge Base FAQs

What we offer

Jiminny Conversation Intelligence Platform

Conversation intelligence (CI) is software that automatically records and transcribes all your customer conversations. With Jiminny, your team can fine-tune their technique and perfect their pitches, backed by rich customer knowledge and clever coaching tools.

Use CI to tailor your sales approach and maximize success. Win business faster. Nurture closer, more profitable relationships. Pinpoint how and why you win or lose deals.

Typical data access: Read your CRM contact and opportunities. Access your email conversations, phone calls, and meetings depending on your preference

Certifications: GDPR, CCPA, SOC 2 Type 2

Featured Documents

Subprocessors19

Subprocessor
Location of Processing
Usage Details
AssemblyAI

AssemblyAI

United States, Ireland
Transcribing audio into text, summarization
AWS

AWS

United States, Germany, Ireland
They host our infrastructure, such as web and application servers, storage and streaming of media, caching, databases and content distribution.
Datadog

Datadog

United States
They provide application-level monitoring and insight into infrastructure metrics.
Fireworks AI

Fireworks AI

France, United States
Backup GenAI for Ask Jiminny products
Gladia

Gladia

Germany
Transcription of conversations
Google Analytics

Google Analytics

United States
They provide analytics and insight into user behaviour.
Google Cloud

Google Cloud

United States
Generative AI for Ask Jiminny
HubSpot

HubSpot

United States
Product Marketing for registered users
Integration.app

Integration.app

Germany
Integrating with CRMs that Jiminny does not have a direct integration with
Intercom

Intercom

United States
They are a point of contact for support purposes, and pushing product updates and knowledge to customers. We also use the service for connecting to prospects and customers on our main website.
LogRocket

LogRocket

United States
They provide error management and insight into application faults.
OpenAI

OpenAI

United States
Ask Jiminny
Planhat

Planhat

Sweden
They provide analytics and insight into user behaviour.
Postmark

Postmark

United States
They provide transaction email services.
Pusher

Pusher

United States, Ireland
They provide a messaging service to allow communication between application services.
Recall.ai

Recall.ai

United States, Germany
Capturing Meetings with Bot Participants
Sentry

Sentry

United States
They provide error management, notification and insight into application faults across our release cycles.
Twilio

Twilio

United States, Ireland
Our telephony backbone for customers using Jiminny Voice. They handle sending and receiving of phone calls and text messages.
Userpilot

Userpilot

United States
Product tours and feature analytics
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